Enterprise Solutions

Enterprise Solutions are not defined by the size of the company; companies of all sizes can take advantage of software that until recently was only affordable to the largest corporations or institutions. 

  •   These Software Solutions integrate your phone system with all your other modes of Communication:
    • Your phone system (phone presence - fixed and mobile)
    • Your web presence (all your web sites or a few pages on one of them with LivePages)
    • Your mail messaging presence (either integrating your current or giving you cost effective alternatives)
    • All of the above - with your business applications

We have solutions that can fill the needs of enterprises regardless of their size or IT sophistication.  Learn more about our IT Consulting

  • Solutions for Small businesses (even with only one location)
    • Cost effective solid state voice servers
    • Integration of remote and mobile work force
    • We will act as your one-stop-shop saving management time and reducing the time and risk of making the wrong procurement decisions regarding internet security, network architecture, circuit selection and installation, and any other complications that arise
  • Solutions for Small and Medium Enterprises (businesses with multiple locations)
    • We will act as your managed service supplier helping coordinate with your new or existing telephone company and help you reduce your current phone bills, circuit costs, bandwidth fees and most importantly your total cost of ownership.
    • Provide a working solution extremely quickly (just ask for an onsite demo and your eyes may open to the possibilities)
    • LiveTouch.net is "Microsoft User Friendly."  We use Microsoft and we understand how this is very important to many people and we have a large and growing list of interoperability and compatibility features.  Learn more about our Microsoft Compatability
  • Solutions even for the Largest Enterprises interested in: 
    • Enhancing their existing call center operations to achieve significant cost saving quickly
    • Accelerating their learning curve regarding IP telephony Integration with your older high end PBXs (Avaya, Nortel, etc.)
    • Our solutions and services are excellent for isolation layer management where telephony integration and business continuity is critical
    • We can integrate with your companies’ identity management and authentication software
    • Planning their next generation enterprise communications platform based on Adobe Flex and Flash

A pioneer in Computer Telephony Integration (CTI), LiveTouch.net has fashioned systems for a variety of industries, from manufacturing to Finance to the Service sector.  Applications Telephony awareness is the first step towards a Unified Communications business orientation.  Connecting various PBX protocols to mainframe transaction processing applications has enabled many customers to realize significant savings in high volume call centers.  The PC revolution has freed more businesses to take advantage of the sophistication previously only available to the very top tier corporations.  This large scale architecture has been advanced to take advantage of today's server processing power, allowing Enterprise customers to get more results with less capital outlay.

The ActionSuite family of software speaks to PBX's and workstation applications with Windows scripting features which minimize implementation issues.  ActionSuite's mainframe CICS software gives your application the punch to save agent time, and you money.

 

To learn more about how our Software Solutions can help.